Your clients trust their business operations to the sevices you provide. Any interruption can quickly be translated into lost revenue, lower profit or even the loss of their customers. While the economics of outsourcing datacenter operations to cloud service providers is compelling, your clients need to be assured that their applications and data are protected in case of serious events that can interrupt service – and that they can be back online quickly if disaster strikes. While protecting these resources from interruptions is critically important, the costs for protecting against unforeseen events must be balanced against the operating budgets of your clients.
Business Continuity Services including Backup as a Service (BaaS) and Disaster Recovery as a Service (DRaaS) are two of the most attractive cloud service offerings. Xterity makes it easy for service providers to offer these services to their clients.
Xterity provides DR services with a highly-available environment deployed across two datacenters to provide protection against local events such as utility failure, weather events and facility emergencies. We provide a full SLA with Recovery Time Objectives (RTO) of four (4) hours or less and Recovery Point (RPO) of 1 hour. The DR solution is monitored 24/7 for availability.
Xterity DR can protect applications and data that reside in the Xterity cloud or on the customer premise.
Easy to Configure and Manage, Cost Effective
Unlike alternatives which are complex to setup and manage, Xterity’s DRaaS is easy to configure for your clients. Protecting your clients’ infrastructure is as simple as selecting the DR solution resource in the Xterity solution designer.
Xterity DRaaS protects your cloud services with leading edge DR technologies and proven infrastructure, backed up by our expert support. What’s more, our N+1 architecture delivers DR services without the need to duplicate all of the hardware infrastructure, lowering the cost of providing highly effective DR. Xterity provides constant monitoring of the DR elements to ensure the service is ready if needed and customer specified end-to-end tests can be supported
DR is charged based on storage requirements and virtual and physical servers needed for a solution environment. This provides flexibility for clients to select only the infrastructure that is critical to their operations for recovery protection, and pay only for what they need. DRaaS is charged on a monthly basis so no long term commitment is required.
Backup as a Service
Xterity Backup as a Service protects your customer’s data with options for onsite and offsite backup of data residing in the Xterity cloud or on the customer premise. Pricing is based on the amount of storage used on a monthly basis.
Xterity’s comprehensive functionality lets service providers design, price, deliver, license, bill, manage and upsell cloud solutions to their client base. Our intuitive drag and drop self-service portal makes it easy to design and build new cloud services, and the integrated billing, invoicing, pricing, ticketing, monitoring and tracking capabilities manage and charge for resources as they are consumed. It also has unique features to support a multi-tier channel business model such as white labeling, account management, contracting, margin analysis, ticketing and more.
Xterity includes a comprehensive management, monitoring and ticketing system that provides key alerting data for any technical issues, displays open tickets and the status of backup processes. Users have access to the system for the resources they have provisioned.
Xterity is built on enterprise-class hardware and proven converged infrastructure software. Xterity provides integrated high availability (HA) failover and resilience, with high availability provided at both the virtualization layer (HA cluster) and the hardware layer. Our HA capabilties enable self-healing from numerous common faults including hardware failure, massive spikes in utilization, or connectivity loss to the Internet or storage.
Xterity provides a 24/7/365 global technical support for the IaaS service. Our experienced technicians are dedicated to ensuring the availability of your service.